Guide to Fix Connection Problem from Antivirus Softwares
Dear Players,
When you start the game and you got connection error or some error that make your game can not start, it may be the anti virus software from your computer is causing the problem. For some reason, it misunderstood our game is virus, we guarantee that our game is not virus. Down here is some popular anti virus software that may in your computer and the solution to play the game with it.
AVG antivirus:
Solution: Remove AVG antivirus
First download Your Uninstaller from here: http://your-uninstaller.en.softonic.com/
Open Your Uninstaller software
Search for AVG antivirus and start to uninstall.
Click uninstall
Click Next
Restart your computer to finish
Avira antivirus:
Avira can cause this 2 error below:
Righ click Avira icon at taskbar
Uncheck Enable Real-time protection to turn off scan
Then click Manage Antivirus to open Avira control panel
Here it is
Choose Quarantine
Righ click the MisaHelp.dll and choose Restore object to return the file to game folder
At finish, you will se Avira icon like this
Note: Avira will auto scan whenever your PC start, so you need to do all step above again to start the game.
Kaspersky:
Kaspersky Antivirus can cause this problem
First, open Kaspersky
Choose Show Additional Tools
Choose Quarantine:
Choose MisaHelp.dll and press Restore to bring back the file to game folder.
Click Restore
Right click at Kaspersky icon in taskbar menu and choose exit
Norton Antivirus:
Norton Antivirus can cause this problem
Right click Norton icon at taskbar menu and choose View Recent History
Choose Resolved Sercurity Risks
Click MisaHelp.dll and click restore
Click Yes to finish
Hope you enjoy your time when playing Dragon Oath!
69 Dragon Team,
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Dragon Oath 69 - A Legend Reborn
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